Last Updated: 12 August 2026

AlphaGro Tech Delivery App
Privacy Policy

AlphaGro Tech respects your privacy. This Privacy Policy explains how information is handled through the Delivery App.

1Information We Collect

To provide and improve our delivery services, we may collect the following types of information:

  • Name and contact details
  • Account and login information
  • Profile photograph
  • Location / GPS information
  • Delivery and order history
  • Device information
  • App usage and technical information
  • Vehicle or verification information, where required
  • Payment information, where applicable

2How We Use Information

We may use your information to:

  • Create and manage your account
  • Assign deliveries efficiently
  • Provide navigation and real-time delivery tracking
  • Verify delivery completion
  • Communicate delivery instructions and updates
  • Provide customer support
  • Prevent fraud and misuse
  • Improve our services and performance
  • Meet legal and regulatory requirements

3Location Information

Location data is central to the Delivery App's core functionality, enabling accurate delivery assignment, navigation, and tracking.

GPS Tracking Disclaimer

GPS / location information may be collected while using delivery features and, where necessary and permitted, in the background for delivery assignment, tracking, navigation, safety, and operational purposes.

4Sharing Information

Relevant information may be shared with authorized AlphaGro Tech personnel, Customers, Sellers, technology/service providers, and authorities where necessary for delivery operations, security, or legal compliance.

5Customer Privacy

Customer information accessed through the App must remain strictly confidential and must only be used to complete the assigned delivery. Misuse of customer data is prohibited.

6Security

We use reasonable technical and organizational measures to protect your information from unauthorized access, misuse, or disclosure. However, no electronic system can be guaranteed to be completely secure.

7Data Retention

Information may be retained for as long as reasonably necessary for delivery operations, security, dispute resolution, legal requirements, and legitimate business purposes.

8Your Rights

Subject to applicable law, you may request access, correction, deletion, or other applicable privacy rights by contacting us. We aim to respond to all valid requests in a timely manner.

9Contact Us

If you have any questions, feedback, or concerns regarding this Privacy Policy or your data, please reach out to the AlphaGro Tech privacy team:

Privacy Email
info@alphacyrix.com
Support Phone
099466 46799

By using the Delivery App, you acknowledge and agree to the terms described in this Privacy Policy.